OZ smasher by cyber tone-beginning most frequently asked questions
version 11/09/2021 - 10:15 am
OZ independent Health insurance was hitting by a cyber attack. This gave hackers access to customer data. Immediately after this finding, the data breach was closed. We have no guarantees about what happened to the data. To date, there is no evidence whatsoever that the data was used by third parties. There is no impact on our services, such as handling of pending files, refunds and payments.
We take the protection of your personal data very seriously. We therefore sincerely apologize. We will continue to do everything we can to avoid another breach. On this page we resolve the most frequently asked questions.
When did this happen?
On september 7, we were victims of a cyber attack. at that time, we immediately closed the data transgress and took the necessary steps.
Over what period was the data available to third parties?
We are currently investigating this. We have filed a complaint with the CERT (Cyber Emergency Team of the federal government) and are awaiting the ongoing investigation. Our data tribute officer follows this closely.
What make we intend by leaked ?
The data was viewed. We get no guarantees about what happened to the data. We are currently investigating the period during which the data could be viewed. We hold filed a complaint with the CERT (Cyber Emergency team of the federal government) and are awaiting the ongoing investigation. Our data tribute officer follows this closely.
What data was leaked?
This concerns data that were consulted by customers in My OZ .
What hasn't leaked:
Your customer file with your complete history
Medical records
Medical records
Passwords for My OZ
Logins for My OZ
What has been leaked:
Personal data
Address data
Contact details
Bank account numbers
Preferences
Insurance & defrayal information
Family details / powers of attorney
Medical Accords
Refunds
Benefits/sickness periods
There is no impact on our services , on current files / refunds / payouts.
Whose responsibility is this if something happens to my data?
If you as a customer note damage, it is important to report this damage immediately to the police. An investigation will then live launched. To date, there is no evidence whatsoever that the data was used by third parties.
What does OZ do?
We accept the protection of your personal data very seriously. That is why we get already taken the following actions:
The data breach was immediately patched.
The Data Protection Authority has been informed.
We get lodged a complaint with the CERT, the Cyber Emergency Team of the federal government.
Our data Protection Officer closely monitors the file.
Our internal and external controls and procedures experience been tightened up even more.
What can you doh as a customer?
Passwords hold not been leaked. so you don't have to adapt it. You are of class unloose to fare so.
Beware of phishing!
It is possible that those who incorrectly have certain personal data apply it to contact companies or banks on your behalf. These institutions are very attentive to this these days. Some vigilance on your part is advised.
It is also possible that you will be contacted by someone who falsely pretends to be an OZ employee. Therefore, be extra careful for the following:
Look closely at the sender, email destination and spelling mistakes
OZ never asks to commute or share passwords by e-mail, telephone or text message
OZ never asks to click on a link or for a refund
In case of doubt, it is best to touch OZ via the OZ information telephone ( 03 201 85 55 ) or via [email protected] to tick whether the communication is authentic.
Phishing and any other fraudulent contacts must live reported to the police so that an investigation canful be started.
Who canful you contact with questions?
On Saturday 11/09 and dominicus 12/09 we are ready for you from 9 am to 6 pm via the infophone ( 03 201 85 55 ) and via [email protected] . Of course you can always reach us after this weekend via the known channels.
If we experience new information, we will update this page for you. You will always find the latest version at the top.
About HackNotice and OZ
HackNotice is a service that notices trends and patterns in publically available data so as to identify possible data breaches, leaks, hacks, and other data incidents on behalf of our clients. HackNotice monitors data streams related to breaches, leaks, and hacks and OZ was reported by one of those streams. HackNotice may also have the breach date, hack date, the hacker responsible, the hacked industry, the hacked location, and any other parts of the hack, breach, or leak that HackNotice can report on for the consumers of our product.
If you are a user of OZ their products, services, websites, or applications and you were a client of HackNotice, monitoring for OZ you may have been alerted to this report about OZ . HackNotice is a service that provides data, information, and monitoring that helps our clients recover from and remediate data breaches, hacks, and leaks of their personal information. HackNotice provides a service that helps our clients know what to do about a hack, breach, or leak of their information.
If OZ had a breach of consumer data or a data leak, then there may be additional actions that our clients should read to protect their digital identity. data breaches, hacks, and leaks often top to and reason identicalness theft, account submit overs, ransomware, spyware, extortion, and malware. account takeovers are often caused by credential reuse, password reuse, easily guessed passwords, and are facilitated by the sharing of billions of credentials and other customer information through data leaks, as the direct outcome of data breaches and hacks.
HackNotice monitors trends in publically available data that indicates tens of thousands of data breaches each year, along with billions of records from data leaks each year. On behalf of our clients, HackNotice works to monitor for hacks that take to lower client security and digital identities that have been exposed and should be considered vulnerable to attack. HackNotice works with clients to describe the extent that digital identities have been exposed and provides remediation suggestions for how to handle each type of exposure.
HackNotice monitors the hacker community, which is a network of individuals that share data breaches, hacks, leaks, malware, spyware, ransomware, and many other tools that are often used for financial fraud, account submit overs, and further breaches and hacks. HackNotice monitors the hacker community specifically for breaches, hacks, and data leaks that hurt consumers. HackNotice applies industry specific knowledge and advanced security practices to monitor for trends that designate breaches, hacks, and exposed digital identities.
HackNotice also enables clients to portion hack notices with their friend, family, and collogues to help increase cognizance around alleged hacks, breaches, or data leaks. HackNotice works to provide clients with sharable reports to help increase the security of our clients personal network. The security of the people that our clients interact with directly impacts the layer of security of our clients. Increased photograph to accounts that make been taken over by hackers leads to further account submit overs through phishing, malware, and other attach techniques.
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