observation of Recent surety Incident
To All LastPass Customers,
I need to inform you of a developing that we finger is important for us to share with our LastPass business and consumer community.
Two weeks ago, we detected some unusual activity within portions of the LastPass development environment. After initiating an immediate investigation, we get seen no evidence that this incident involved any access to customer data or encrypted password vaults.
We have determined that an unauthorized party gained access to portions of the LastPass development environment through a single compromised developer account and took portions of source code and some proprietary LastPass technical information. Our products and services are operating normally.
In response to the incident, we have deployed containment and mitigation measures, and engaged a leading cybersecurity and forensics firm. while our investigation is ongoing, we have achieved a state of containment, implemented additional enhanced security measures, and see no further evidence of unauthorized activity.
Based on what we have learned and implemented, we are evaluating further moderation techniques to strengthen our environment. We have included a brief FAQ below of what we anticipate will be the most pressing initial questions and concerns from you. We will continue to update you with the transparence you deserve.
Thank you for your patience, understanding and support.
Karim Toubba
CEO LastPass
FAQs
1. Has my master word or the professional parole of my users been compromised?
No. This incident did not compromise your master Password. We never store or have knowledge of your master Password. We utilize an industry standard nought Knowledge architecture that ensures LastPass can never know or gain access to our customers master Password. You can read about the technical implementation of nought knowledge here.
2. Has any data within my vault or my users vaults been compromised?
No. This incident occurred in our development environment. Our investigation has shown no evidence of any unauthorized access to encrypted vault data. Our zero knowledge simulation ensures that only the customer has access to decrypt vault data.
3. Has any of my personal information or the personal information of my users been compromised?
No. Our investigation has shown no evidence of any unauthorized access to customer data in our production environment.
4. What should I do to protect myself and my vault data?
At this time, we dont recommend any action on behalf of our users or administrators. As always, we urge that you comply our best practices around setup and configuration of LastPass which can be found here.
5. How can i let more information?
We will continue to update our customers with the transparency they deserve.
