The National Consumer service (SERNAC) is the public service in Chile that is responsible for safeguarding and promoting consumer rights. On August 25,� LaTercera reported that SERNAC’s website was down due to a cyberattack. SERNAC is coordinating their investigation and response with the Computer emergency reaction team (CSIRT), the segmentation of the Ministry of the interior in burden of cybersecurity.� SERNAC will also live reporting the incident to the public Prosecutor’s Office for felon investigation. There has been no public statement indicating whether there has been any ransom demand associated with this incident. piece the site is disabled, consumers can file claims or citizen alerts in person at SERNAC offices. SERNAC offices can be found in all regional capitals. Consumers can also file claims or alerts by calling SERNAC at� 800 700 100. Read more at LaTercera. editing by dissent