Dear valued flashbulb App user
RE: NOTIFICATION in footing OF section 22 OF THE PROTECTION OF PERSONAL info ACT, 2013 ( POPIA )
1 Introduction
Flash Mobile Vending (Pty) Ltd, a wholly owned subsidiary of Pepkor (Pty) Ltd, ( Flash ) takes data tribute extremely seriously and is committed to protecting the personal information of data subjects. This letter serves to notify you, in terms of segment 22 of POPIA, of a possible security compromise, and to ply you with info in relation to steps taken to date by wink to contain and rectify any possible negative consequences arising from the surety compromise.
2 background to the Incident
2.1 a compromise has taken place, and personal info limited to middleman details inclusive of e-mail address, id numbers, secret words, account numbers and physical call details make been exposed. please take tone that no banking or financial data has been compromised ( the Incident ). We make this matter very seriously, and the incident has been contained.
2.2 At present, we doh not know the source or the indistinguishability of the unauthorised person that accessed the personal information.
3 Possible Consequences of the Incident
Your personal information may have been compromised due to this Incident and this could potentially top to further downstream consequences if left unintended (i.e. indistinguishability theft/fraud and social engineering/phishing attempts). We strongly press you to take the following steps to safeguard your privacy:
3.1 monitor your transactional activity and report any suspicious activity.
3.2 change your passwords often and ensure there is complexity in the configuration (e.g. with the exercise of special characters).
3.3 be vigilant for phishing attempts: be cautious of unsolicited emails, messages, or phone calls asking for personal information or financial details. Legitimate organisations will not request this information via unsecure channels.
3.4 stay updated: trace official announcements from flashgun and regulatory authorities for further instructions and guidance.
3.5 make not dawn on any suspicious links.
3.6 Only ply personal information when there is a legitimate intellect to do so.
4 remediation measures implemented by Flash
4.1 as soon as we became aware of a possible POPIA incident, we embarked on mitigating theIncident as follows:
4.1.1 Investigated the extent of the Incident.
4.1.2 Ensured that the Incident has been contained.
4.1.3 will communicate in line with our regulatory requirements.
5 The entire extent of the Incident is still beingness investigated and our dedicated team has been working on identifying affected data subjects and providing prompt communication. We will also cooperate with regulatory authorities and implement enhanced security measures to mitigate such incidents in the future.
6 flash is continuing to employ our best endeavours to protect personal information that it processes. We assure you that your privacy and the privacy of our employees and other data subjects are taken very seriously, and we will ensure that capture steps are being taken, and will keep to be taken, in tell to protect personal information.
